Help

What is Jump Proxy - Fast VPN

Jump Proxy - Fast VPN is a product that provides users with optimized and accelerated international routes. Reduce network latency and stuttering. Bring users a better network experience.

How to connect to a VPN

To use a VPN, click the connect button on the home screen. If the operating system displays a window asking for authorization to connect, select OK or Accept to continue.

How long does the VPN line connection last?

Our VPN lines have unlimited hours of service.

Why can't I access the Internet after a successful connection?

Check your internet connection first. If you enable Smart Proxy, make sure that all applications that require a proxy are checked in the Smart Proxy settings.

What if the connection fails/connection times out?

You can click Reconnect or return to the server list to select another line and try to connect again. If the problem persists, please contact us at qihudeveloper@163.com.

Why did it take so long to get the line?

When you use Jump Proxy - Fast VPN, all your internet traffic is sent through an encrypted tunnel to our servers and sent back to you through our servers, which causes a slight decrease in internet speed. If there is considerable lag, please check that your internet connection is working before trying a different server.